OUR APPROACH
A Different Approach
Samsonshield sets a new standard for the concierge industry. Instead of just keeping up and adapting to changes in the industry, we have become the reason behind why changes occur.
Unlike our competitors, Samsonshield exclusively works in the residential condominium security and concierge industry. This gives us an advantage when it comes to the programs and services that we can provide. Unlike our competitors, we do not work with of for developers.
We have a client satisfaction process that is second-to-none. It ensures that we always maintain our focus on one task: to provide our clients with peace of mind when it comes to service and security.
Find out for yourself how Samsonshield’s approach differs from the rest!
Samsonshield customizes services to maximize client satisfaction in the communities we serve. We are committed to never using a “cookie-cutter” approach to developing processes and procedures. Instead, we combine our expertise with yours to design options tailored to your specific needs.
We work closely with residents, property managers, and boards to ensure that our onsite team becomes an integral part of the community. Our concierge team is trained onsite; specifically, so that they understand every subtle nuance. It helps to ensure that we always deliver a tailor-made approach.
Make Samsonshield a part of your community today!
Rethinking Urban Concierge
Samsonshield’s commitment to delivering an unmatched quality service and client experience is achieved through our industry-unique bespoke services which can be tailored to exceed each client’s needs.
We work closely with residents, property managers, and boards to ensure that our employees become an integral part of the community. We understand the nuances of your site to ensure that you receive a consistent approach from everyone on our team.
Our processes also help to minimize the high-turnover that is synonymous with the security industry. Full-time employees are assigned to one specific site with a set schedule that rarely changes. Becoming familiar with your site helps to ensure they can better anticipate your needs
Let Samsonshield have you rethink what urban concierge looks like!
